What to include
You do not need to know the technical name of the problem. A few details will help us understand the enquiry.
- The property postcode
- Which drains or water supply pipes are affected
- Whether water is backing up or overflowing
- Whether the problem has happened before
- Any previous survey or repair information, if available
Prefer to call?
While you wait for advice
If wastewater or sewage is overflowing, avoid using affected fixtures where possible and keep people and pets away from contaminated water. Do not enter drains or confined spaces.